Payment Methods

Payment methods specify where you want Fido to send the money to.

What is payment method?
Payment methods refer to the specific wallet account where you would like Fido to deposit funds from your credit draw. Currently, Fido supports all mobile money wallets in Ghana for this purpose. Once your credit application is approved, you will be prompted to add a payment method to your Fi...
Adding a Payment Method
You will be required to add at least one payment method right after your credit request is approved if you have not previously added one to your account. This is the wallet account to which your credit request will be paid.   Adding Payment Method from your Profile Page You can manage your pa...
Can I use someone else's account as payment method?
Sorry, you can not use an account or mobile money wallet that is not registered in your name as a payment method in the Fido App. You should only use a mobile money wallet that belongs to you and is correctly registered in your name. Using a mobile money wallet that is not registered in your...
Why can't I add my payment method?
If you're having trouble adding your payment method, it could be due to several reasons: Name Mismatch: The account or mobile money wallet you are trying to use is not registered in your name. Incorrect Details: The information entered does not match the account or wallet details. Verifi...
How do I remove a payment method from my account?
You can manage your payment methods under the ‘My Account' section on your Profile Page (only after completing your ID verification). Select a payment method from your list of existing payment methods, and you will have the option to either; Remove the selected payment method from your acc...
How do I change my default payment method?
You can manage your payment methods under the ‘My Account' section on your Profile Page (only after completing your ID verification). Select a payment method from your list of existing payment methods, and you will have the option to either Remove the selected payment method from your acco...